Refund & Cancellation Policy

Last Updated: 13 June 2026

Due to the bespoke nature of our IT and marketing services, we have established a transparent refund protocol:

1. Pre-Initiation Cancellation

If you request a cancellation before any technical work has started (usually within 48 hours of payment), you are eligible for a 100% refund.

2. In-Progress Cancellation

Should you cancel after the project has commenced, refunds will be strictly prorated based on the milestones already achieved and billable hours spent.

3. Non-Refundable Services

Costs incurred for third-party assets—such as domain name registrations, web hosting servers, and premium API licenses—are entirely non-refundable.

4. Processing Time

All approved refunds will be credited back to your original mode of payment within 5 to 7 business days.

Policy Contact Information

For legal inquiries, cancellation requests, or gateway disputes, please contact our support desk:

Email: ramesh@emedha.in

Phone: +91 98491 64361

Address: Plot no. 41, House No.42-465/14, Street no.2, Gayatri Nagar, Hyderabad – 500040.